Payment Policy

How to Make a Payment - Lillybow

When you're ready to purchase your items, click on the "Proceed to Checkout" button. On the payment screen, you will see the total amount for your goods. Add your payment method, delivery address, and any other required information.

Accepted Payment Methods

At Lillybow, we aim to make your checkout experience simple, secure, and flexible. We currently accept the following payment options:

• Credit Cards (Visa, Mastercard, Maestro, and American Express)
• Shop Pay
• Google Pay

All payments are processed instantly at the point of purchase, ensuring a fast and smooth transaction.

Currency

All transactions are processed in GBP (British Pounds). If you're paying with a non-UK account, your bank may apply a currency conversion fee.

How can I be sure that my payment transaction is secure?

We ensure that every credit card transaction takes place in a secure environment. Lillybow's payment system uses 128-bit SSL security encryption. You can tell that your transaction is secure when you see a padlock icon in the bottom right-hand corner of your browser.

Your online safety matters to us. Every transaction is protected by SSL encryption (Secure Socket Layer), which helps safeguard your sensitive data. We do not store your credit card details on our servers—your payment information is securely handled by our trusted payment partners. Your credit card details are not stored after completing the order but are transmitted directly to our banks.

Payment Verification and Protection

Lillybow strives to offer all customers a safe, easy, and hassle-free online shopping experience. For your safety, Lillybow has implemented a payment protection verification procedure. For some orders, it may be necessary to verify customer information before the order is processed. Please ensure that you provide correct and up-to-date contact details in case we need to confirm the security of your order.

Declined or Failed Payments

If your payment doesn't go through, we recommend:

• Verifying your card number and billing details
• Ensuring your account has sufficient funds
• Contacting your bank or card issuer for clarification

If you're still having trouble, reach out to our team at sales@lillybow.com—we're happy to assist.

Payment Issues or Disputes

If you suspect an incorrect or unauthorized charge on your account, please contact us immediately. We'll investigate and resolve the issue promptly.

Shipping Policy Snapshot

We currently ship to addresses within the United Kingdom only. All orders come with free standard delivery and are expected to arrive within 9 to 13 business days. For full details, please view our Shipping Policy.

Returns & Refunds Overview

Changed your mind? No problem. You can return items within 30 days of receiving your order. Items must be unused, in their original condition, and no restocking fee applies. Find all the details in our Refund Policy.

Our Commitment to Privacy

We value your privacy. Any data collected during the checkout process is used solely to process and deliver your order. To learn more about how we handle your information, please refer to our Privacy Policy.

Google Merchant Center Compliance

Lillybow fully complies with Google Merchant Center policies, including secure transactions, transparent payment terms, and high customer service standards. We're committed to building a trustworthy and compliant shopping experience.

For further questions, feel free to contact us at sales@lillybow.com