Do Not Sell My Personal Information
Do Not Sell My Personal Information
Your Data Protection Rights Under GDPR
Last Updated: 23 July 2025
At Lillybow, protecting your personal information stands as our highest priority. Operating from the United Kingdom, we maintain full compliance with the UK General Data Protection Regulation (UK GDPR) alongside the EU GDPR, ensuring comprehensive protection for all individuals within the United Kingdom, European Union, and European Economic Area (EEA).
Your Fundamental GDPR Rights
For residents of the UK, EU, or EEA, you possess the following comprehensive rights concerning your personal information:
- Access Rights: You may obtain a complete copy of all personal data we maintain about you.
- Rectification Rights: You can request correction of any inaccurate or incomplete personal information.
- Erasure Rights (Right to Be Forgotten): You may demand deletion of your personal data, within the bounds of applicable legal requirements.
- Processing Restriction Rights: You can require us to limit the use of your data under specific conditions.
- Objection Rights: You possess the right to oppose data processing activities where appropriate grounds exist.
- Data Portability Rights: You can request your personal information be delivered in a standard, machine-readable format.
- Complaint Rights: You maintain the right to file complaints with your national data protection supervisory authority should you believe your rights have been violated.
Personal Data We Process
We may collect and handle the following categories of personal information:
- Identity Information: Your full name, email address, and telephone number
- Address Information: Both billing and delivery addresses
- Financial Information: Payment details handled securely through our trusted payment processors
- Transaction History: Records of orders and purchase activities
- Technical Information: Browser specifications, IP address, and website access timestamps
Purposes for Data Processing
Your personal information serves legitimate business purposes, specifically to:
- Execute and fulfill your product orders
- Deliver comprehensive customer support services
- Personalize and enhance your website browsing experience
- Develop and refine our product offerings and services
- Communicate essential transactional information and promotional materials (with your explicit consent)
We maintain a strict policy against selling, leasing, or exchanging your personal data with external parties. Information sharing occurs exclusively with vetted third-party service providers—including payment processors and shipping partners—solely when essential for order completion and delivering exceptional customer service.
Exercising Your Data Rights
To exercise any of your GDPR rights, please reach out to us through any of the following channels:
Email address: sales@lillybow.com
Phone number: +447546281577
Contact form: Contact page
We pledge to respond to all data rights requests within 24 hours during our standard business operations.
Business name: Lillybow
Address: 1 Peter Street, DD1 2ET Dundee, United Kingdom
Customer Service Operating Hours
Monday to Friday: 9:30 AM to 5:30 PM (GMT)
Saturday and Sunday: Closed
We remain dedicated to protecting your personal information and maintaining complete transparency regarding our data handling practices. Thank you for choosing Lillybow.